Please reach us at support@packandstoresummerstorage.com if you cannot find an answer to your question.
Pack&Store Summer Storage is a service that helps students store their dorm contents and personal belongings during the summer break when they are not living on campus. We provide packing supplies, pick up your order from your Spring dorm, and then return it to your Fall dorm when you return for the semester.
No. For insurance purposes, customers must purchase and use the provided supply kit to pack their order.
Please use the supplies and Packing Instructions provided by Pack&Store to ensure your items are securely packed to prevent damage.
If after you purchase your package, you discover you need to add boxes or additional items to your order, no problem! Just visit the Add-On Item section of the Summer Storage Packages page to add items to your order within 24 hours of your delivery date.
If your order is not packed and ready for pick-up at the agreed upon time, you will be charged a $50 Late/Rescheduling Fee.
Your items will be stored at a DC-area commercial storage facility. After your items are delivered and secured, you will receive an email with the address of exact facility. Rest assured - all facilities are equipped with:
We will deliver your items at the beginning of the semester. Currently, we are scheduled to be on your campus on [INSERT DATE]. Over the summer you will receive an email with drop-off details.
Currently, Pack&Store will return to your campus the week of [INSERT DATE]. If you need your order in advance of that date, you will be charged a $175 Convenience Fee and must arrange pick-up directly with our moving partner.
To initiate an Early Drop-Off complete the following steps:
If you forget to pick up your items or miss your scheduled Order Drop-Off, we will keep them in storage for a limited period. If you need to reschedule your Order Drop-Off, you will be charged a $175 Convenience Fee and must make arrangements directly with our moving partner:
To reschedule your Drop-Off complete the following steps:
While we take great care to ensure the safety of your belongings, in the unlikely event of damage, we offer limited insurance coverage. For more information on what is covered, please review our [terms and conditions or contact us directly].
No. Pack&Store will only return items to the school where the items were originally retrieved. If your Fall housing location changes, you will be responsible for transporting your order from campus. Contact our moving partner The Right Move Solutions for pricing.
You can reach us at support@packandstoresummerstorage.com or live chat through our website. Please allow 24-48 hours for a response. We are available to answer your questions and help with any issues you may encounter.
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