What to Expect

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Pack&Store will distribute Packing Supply Kits to on campus the Monday, Wednesday, and Friday the week before Order Pickup. You will receive an email with additional info and the schedule and location (will also be listed on the Schedules page). Be on the lookout for Pack&Store Reps and Student Ambassadors in black tshirts with our logo on the front. It is important to pick up your Packing Supply Kit as early in the week as possible to allow for time to purchase additional supplies.

Registration Process:

• When you arrive at the designated location, find a Pack&Store Rep wearing a black tshirt with our logo
• Confirm your Order #
• You will receive a Packing Supply Kit and boxes
• Your Rep will affix QR Codes to each box and register them in our inventory management system
• Now you are ready to Pack&Store!

Bring the following items with you to Packing Supply Pickup:

• Order Number/Confirmation Email
• Photo ID
• Acknowledgement of Terms and Conditions

Remember: You will need to transport you boxes and supplies to your room - dress accordingly.

Your Packing Supply Kit will include:

• Packing Tape
• Scissors
• Packing Peanuts
• Bubble Wrap

You will also receive:

• Boxes 
• Name Labels
• QR Codes (for Additional Items)

We understand it can be difficult to gauge how many boxes you need, so we make it easy to add items to your order using the links on the Add-On Items. You can pick up additional supplies and boxes at a Supply Pickup later in the week. To ensure you are ready for your Order Pickup, it is important to pickup your Packing Supply Kit as early in the week as possible to allow for time to purchase additional supplies.

We understand it can be difficult to gauge how many boxes you need, so we make it easy to add items to your order using the links on the Add-On Items. You can pick up additional supplies and boxes at a Supply Pickup later in the week. To ensure you are ready for your Order Pickup, it is important to pickup your Packing Supply Kit as early in the week as possible to allow for time to purchase additional supplies.

We know packing can be a stressful experience, and thesPacking Instructions will guide you through the process. Remember, per th Terms & Conditions, it is your responsibilities to pack your items securely, so please take this part of the process seriously. 

Begin packing ASAP to ensure you are ready for your Order Pickup. This will allow time to purchase additional supplies and to add items to your order. Pack&Store will distribute Supply Kits to on campus the Monday, Wednesday, and Friday the week before Order Pickup, so start packing as early in the week as possible!

We understand it can be difficult to gauge how many boxes you need, so we make it easy to add items to your order using the links on the Add-On Items. You can pick up additional supplies and boxes at a Supply Pickup later in the week. To ensure you are ready for your Order Pickup, it is important to pickup your Packing Supply Kit as early in the week as possible to allow for time to purchase additional supplies.

You will receive an email confirming your Order Pickup day and time/pickup window. Ensure your order is ready for hand off and packed in accordance with Pack&Store Packing Instructions. Due to campus regulations, Pack&Store representatives are unable to physically enter your dorm, but can meet your at the door with a dolly to use to bring down your items. It is your responsibility to bring your sealed, and secure boxes packed, and all additional items labeled with the provided QR codes, to an area where they can be securely and safely received.

Bring the following items with you to your Order Pickup:

• Order Number/Confirmation Email
• Valid Photo ID

The Pack&Store Rep will call you on the phone number associated with your account. Please ensure your phone is charged, able to receive calls, and with you at all times during your time/pickup window. 

Once you are able to securely and safely bring your order outside of the building, you and the Pack&Store Rep will:

• Confirm your ID matches the Order Name
• Confirm total number of items in the Order
• Name labels on all four sides of each box and on each additional item
• Ensure every item is labeled with the provided QR Codes
• Scan each QR Code to ensure it is associated with your account

Once everything is confirmed, you will sign your Hand-Off Order, and Pack&Store will load your order and take it to secure storage facility until you return in the Fall!

Within two weeks of Order Hand-Off, Customer will receive an Order Hand-Off email with an order summary, the name and location of the facility where your order is stored, and specific insurance information associated with the storage facility. During your summer break, keep an eye out for emails from Pack&Store to coordinate timely Order Drop-Off to your Fall dorm.

During the summer, you will receive an email with instructions on how to schedule your order delivery. It is your responsibility to respond to all Pack&Store correspondence in a timely manner to ensure timely delivery and avoid penalties.

Bring the following items with you to Order Drop-Off:

• Order Number/Confirmation Email
• Photo ID

The Pack&Store Rep will call you on the phone number associated with your account. Please ensure your phone is charged, able to receive calls, and with you at all times during your time/pickup window. 

Due to campus regulations, Pack&Store representatives are unable to physically enter your dorm, but can meet your at the door with a dolly to use to take your items to your room. 

Before your items are released to you, you and your Pack&Store Rep will:

• Confirm the total number of items in your order 
• Confirm your name matches the stickers on each box and item
• Scan each QR Code to ensure it is associated with your account

Once everything is confirmed, you will sign your Close-Our Order, and Pack&Store will release you order.

Within two weeks of Drop-Off, Customer will receive an Order Close-Out email with a summary of services provided, and declaring the end of the business relationship.